Legal Intake Specialist

Location: Remote from Mexico, Honduras, the Dominican Republic, Colombia, Argentina, or the Philippines; work schedule: 8 am–5 pm EST

Salary: $1,500–$2,000 USD per month, based on experience

Company

hirify.global connects highly qualified candidates with startups and professional clients in the US and EU.

What you will do

• Serve as the first point of contact for prospective clients through inbound calls and written communication.
• Screen prospects and identify qualified appellate-law matters.
• Book consultations and manage concurrent prospects and follow-ups.
• Prepare engagement agreements using a custom contract-automation tool.
• Ensure accurate names, figures, calculations, formatting, and client-ready correspondence.
• Protect the firm’s reputation through precise and professional client interactions.

Requirements

• Experience in phone-based client intake, customer service, or front-desk work involving inbound calls and prospect screening.
• Experience drafting accurate client-facing emails, documents, or other written communications.
• Experience preparing contracts, engagement agreements, or templated documents requiring numerical data entry and calculations.
• Ability to manage multiple prospects and follow-ups with scheduling, CRM, or practice-management tools.
• Proficiency with email, video conferencing, VoIP, phone systems, and other business productivity tools.
• C1+ English required for real-time phone communication and client-ready written correspondence.

Nice to have

• Experience in legal services or a law firm environment.
• Familiarity with Clio Grow, Clio Manage, or comparable legal practice-management software.
• Experience with Dialpad or comparable VoIP systems.
• Experience with document-automation or e-signature platforms.

Culture & Benefits

• Fully remote work with a distributed international environment.
• Paid time off according to company policy.
• HMO coverage after three months for full-time employees based in the Philippines.
• Mentorship from international industry experts and ongoing learning resources.
• Team incentives for maintaining CRM hygiene and submitting reports on time.
• Opportunities to build a global professional network.

Hiring process

• Application, screening, and skills assessment.
• Topgrading interview followed by a client interview.
• Job offer and client onboarding.