Professional Services Engineer - Implementation (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Professional Services Engineer - Implementation (AI): Implementing and configuring MPower Proactive AI Agents for global clients with an accent on technical deployment and customer journey automation. Focus on translating business requirements into automated solutions using SQL, JavaScript, and APIs.
Location: Must be based in Manila, Philippines
Company
A global innovation powerhouse in AI, cloud, and digital, serving over 25,000 businesses including 85 of the Fortune 100 corporations.
What you will do
- Implement MPower Proactive AI Agents from requirements gathering through configuration, testing, and deployment.
- Collaborate with global teams to build and support proactive customer journeys using internal tools and APIs.
- Analyze client requirements to translate business processes into automated SaaS solutions.
- Perform troubleshooting, debugging, and issue resolution for implemented solutions.
- Write and maintain SQL queries for reporting and data validation.
- Develop and debug JavaScript code to support integrations and custom logic.
Requirements
- 3+ years of experience in professional services, software implementation, or technical support.
- Solid proficiency in SQL and JavaScript.
- Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
- Strong written and verbal communication skills for collaborating with global clients and internal teams.
- Ability to troubleshoot technical issues and follow implementation best practices.
- Location: Must be based in Manila, Philippines
hirify.global-to-have"> to have
- Familiarity with C#, Python, HTML, and CSS.
- Technical expertise in data structure extraction and summarization.
- Experience with BI tools such as Tableau or advanced Excel.
- Experience using automation tools and AI.
Culture & Benefits
- Opportunity to become a Proactive AI expert in a rapidly growing business.
- Global exposure working with teams across the EU, US, and APAC.
- Environment that encourages challenging limits and high standards of execution.
- Equal opportunity employer with a diverse, international workforce.
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