Senior Analyst, Sales Operations (SaaS)

TL;DR

Senior Analyst, Sales Operations (Business Analytics): Designing and owning data governance, reporting infrastructure, and AI-native workflows for the GTM organization with an accent on sales performance visibility and KPI integrity. Focus on building scalable Tableau dashboards, automating GTM processes using LLMs, and aligning cross-functional stakeholders to drive data-driven decision making.

Location: Hybrid in Kraków, Poland

Salary: 114,000–172,000 PLN

Company

Legal software platform specializing in eDiscovery and data management.

What you will do

• Own the full lifecycle of dashboard and reporting initiatives from requirements gathering through launch and enablement.
• Build and optimize Tableau dashboards to provide visibility into pipeline, ARR, revenue forecasting, and KPI attainment.
• Establish and govern KPI definitions and data standards to maintain a single source of truth across GTM systems.
• Design and deploy AI-native workflows using LLMs (Claude, CoPilot) to reduce manual effort in operational design and analysis.
• Partner with FP&A, IT, and Sales Ops Business Partners to translate field needs into technical reporting and system solutions.
• Mentor junior team members on analytical approaches and tools.

Requirements

• 5-7 years of experience in Revenue/Sales Operations, Business Strategy, Data Science, or Corporate Finance.
• Advanced proficiency in Salesforce CRM data architecture and pipeline mapping.
• Expert-level skills in Tableau for designing decision-driving dashboards.
• Demonstrated proficiency using AI tools (Claude, Microsoft CoPilot, or similar LLMs) as a core productivity tool.
• Track record of end-to-end project ownership, including requirements, build, and launch.
• Strong communication skills for data storytelling and influencing stakeholders.

Nice to have

• Experience building AI-powered automation or operational tooling in a business context.
• Familiarity with sales forecasting methodologies and GTM operational frameworks.
• Previous experience in a SaaS or enterprise software environment.

Culture & Benefits

• Comprehensive health, dental, and vision insurance plans.
• Flexible work arrangements and parental leave for primary and secondary caregivers.
• Two week-long company-wide breaks per year plus additional time off.
• Long-term incentive program and dedicated training investment.
• Inclusive workplace culture celebrating diversity and authenticity.