Relationship Manager (Fintech)

Location: Lagos, Nigeria

Company

hirify.global provides online trading and investment access across equity, commodity, and foreign exchange markets through brands including FXTM and Nemo.

What you will do

• Drive new client acquisition across Lagos and key Nigerian markets through outreach, networking, referrals, digital platforms, and industry events.
• Assess prospect needs, present educational resources and platform capabilities, and convert qualified prospects into active trading clients.
• Build and manage a personal acquisition pipeline to meet monthly targets and represent FXTM at seminars, webinars, and industry events.
• Activate, retain, and grow the customer portfolio through personalized voice and digital support.
• Monitor client engagement and trading activity, provide product education, and coordinate with internal departments to resolve issues and complaints.
• Maintain CRM records and prepare daily, weekly, and monthly reports covering acquisition, pipeline health, and market feedback.

Requirements

• Location: Lagos, Nigeria
• Fluent English is essential; knowledge of Pidgin English or other local languages is an advantage.
• Proven B2C sales and new-client acquisition experience, preferably in financial services, CFD/forex brokerage, or fintech.
• Deep knowledge of forex markets, currency pairs, financial markets, economic indicators, and macroeconomic trends.
• Understanding of the Nigerian financial regulatory environment, including relevant SEC and CBN guidelines.
• University degree or equivalent in Business, Finance, Economics, or a related field, along with strong communication, networking, analytical, and problem-solving skills.

Nice to have

• Experience in sales for a CFD broker covering Africa.
• Experience managing a sales team at a CFD broker.
• Knowledge of Pidgin English or additional local languages.

Culture & Benefits

• Full-time role within the Active Trader strategic business unit.
• Opportunity to work in a culturally diverse team and take on early responsibility.
• Fast-paced environment focused on continuous improvement, autonomy, and initiative.
• Central company offices are located in the UAE, Cyprus, and the UK, with additional global hubs.