Social Media Community Manager (Automotive)

TL;DR

Social Media Community Manager (Automotive): Managing community engagement and brand voice for a luxury automotive brand with an accent on cultural relevance and real-time interaction. Focus on localizing global messaging, identifying market trends, and maintaining luxury brand standards across multiple social platforms.

Location: Hybrid in Singapore (average 4 days per week in office)

Company

hirify.global is a leading global creative company part of WPP that combines brand experience, customer experience, and commerce to drive growth for iconic global brands.

What you will do

• Engage audiences authentically across platforms including Meta, Instagram, TikTok, YouTube, LinkedIn, X, Pinterest, and Reddit
• Triage and respond to community interactions in real-time using appropriate tone and brand voice
• Identify local cultural trends and conversations to elevate brand presence in the market
• Localize and adapt approved response frameworks provided by the global social team
• Collaborate daily with the global social team via Microsoft Teams to ensure strategic alignment
• Flag emerging market-specific risks, sensitivities, or opportunities to the global team

Requirements

• Native or near-native proficiency in the local market language and English
• Deep understanding of local culture, trends, and social media platform behaviors in Singapore
• Ability to operate within strict luxury brand guidelines while maintaining thoughtful engagement
• Strong self-management skills for a hybrid work environment
• Excellent written communication skills for crafting nuanced, on-brand responses
• Comfortable operating within a matrix reporting structure across global and local stakeholders

Nice to have

• Experience working with luxury or automotive clients

Culture & Benefits

• Hybrid work approach fostering creativity and connection (average 4 days in office)
• Opportunity to work with one of the world's most iconic luxury automotive brands
• Collaborative global network with a culture that values connection and belonging
• Equal opportunity employer committed to diversity and respect