Operational Data & Observability Engineer

Location: US; hybrid or remote work arrangements are available depending on business needs.

Salary: $145,000–$180,000 USD per year, plus potential bonus, equity, and/or commission programs.

Company

Nscale builds and operates platforms that require reliable, scalable, and observable production infrastructure.

What you will do

• Design and implement observability strategies across infrastructure, services, and applications.
• Build dashboards, alerts, SLOs, centralized logging pipelines, distributed tracing, performance baselines, and anomaly detection.
• Deploy and maintain metrics, logs, events, and telemetry collection systems, including operational data pipelines, APIs, and integrations.
• Troubleshoot production issues, participate in on-call rotations, and support incident response.
• Administer and automate observability platforms such as Datadog, Grafana, Prometheus, ELK Stack, and New Relic.
• Partner with DevOps, SRE, platform, and software engineering teams to improve reliability, scalability, operational readiness, and cost efficiency.

Requirements

• 3+ years of experience in DevOps, SRE, Operations Engineering, Platform Engineering, or Observability Engineering.
• Hands-on experience with monitoring platforms such as Prometheus, Grafana, Datadog, or New Relic, and centralized logging platforms such as ELK/Elastic Stack, Splunk, or CloudWatch.
• Proficiency in Python, Go, Bash, or equivalent scripting and programming languages.
• Strong understanding of metrics, logging, distributed tracing, APM, and performance monitoring across applications, infrastructure, networking, databases, and storage.
• Experience with AWS, Azure, or Google Cloud Platform and Kubernetes or other container orchestration technologies.
• Strong analytical, troubleshooting, communication, and documentation skills with a collaborative approach.

Nice to have

• Experience with microservices, incident management, root cause analysis, and post-incident reviews.
• Infrastructure as Code experience with Terraform, Ansible, or similar tools.
• Familiarity with eBPF, low-level Linux performance monitoring, custom telemetry, ETL, security monitoring, audit logging, or compliance requirements.

Culture & Benefits

• Hybrid or remote work arrangements, depending on business needs.
• Rotating on-call schedule supporting production environments.
• Occasional after-hours or incident response responsibilities for mission-critical systems.
• Medical, dental, and vision benefits, flexible paid time off, parental leave, and retirement plan participation may be available.