Desktop Support Specialist II

TL;DR

Desktop Support Specialist II (IT Support): Providing technical support for Windows and Linux environments with an accent on system maintenance, troubleshooting, and infrastructure collaboration. Focus on ensuring system reliability, managing user access, and supporting the deployment of new technologies for autonomous flight systems.

Location: Must be based in Paso Robles or San Luis Obispo, California, United States

Salary: $38 - $44.23 per hour

Company

hirify.global is an innovator in unmanned aircraft systems, developing autonomous solutions for the defense and aerospace sectors.

What you will do

• Provide desktop and server support for Windows systems including installation and configuration.
• Assist users with hardware and software issues across Linux and Windows platforms.
• Perform routine system maintenance, updates, and performance monitoring.
• Manage end-user accounts, permissions, and access rights.
• Maintain documentation for configurations and procedures.
• Collaborate on infrastructure improvements and automation projects.

Requirements

• Must be authorized to work in the United States
• Degree in Computer Science, IT, or 3–5 years of relevant experience.
• Understanding of Windows desktop and server environments.
• Familiarity with networking fundamentals including TCP/IP, DNS, and DHCP.
• Strong communication and customer service skills.
• Ability to work independently and within a team.

Nice to have

• Experience with scripting languages like Bash or Python.
• Exposure to virtualization platforms such as VMware, VirtualBox, or KVM.
• Knowledge of remote management tools and IT security principles.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance options.
• 401k retirement plan with company match.
• 4 weeks of paid time off annually.
• 12 paid company holidays.
• Opportunity to work on cutting-edge aerospace and defense technology.