Developer Success Engineer (AI)

TL;DR

Developer Success Engineer (AI): Supporting developers and companies building on the hirify.global platform with an accent on debugging, technical guidance, and documentation. Focus on bridging the gap between complex technical challenges and customer success to ensure seamless integration of AI agent infrastructure.

Location: Must be based in Ireland (Remote)

Compensation: €168,000 – €213,000 + Equity

Company

hirify.global provides the infrastructure layer for the agentic era, powering voice and AI applications for major global technology companies.

What you will do

• Support developers and teams building with hirify.global across commercial and community channels.
• Triage, diagnose, and fix bugs while maintaining production-quality sample code.
• Update technical documentation and guides to improve developer experience.
• Collaborate with Sales and Partnerships teams to provide technical strategy and customer support.
• Engage with the community to resolve technical issues and foster platform adoption.

Requirements

• Must be based in Ireland.
• Practicing engineer with proven experience building, shipping, and debugging production software.
• Ability to navigate unfamiliar codebases to resolve complex customer issues.
• Excellent spoken and written English proficiency.
• Strong communication skills with the ability to explain technical concepts to diverse audiences.
• Customer-focused mindset with a drive to solve underlying problems rather than just tickets.

Nice to have

• Previous experience in a Developer Success or Developer Relations role.
• Active contributions to open source projects.
• Prior experience building applications using hirify.global.
• Multilingual capabilities.

Culture & Benefits

• Opportunity to build impactful infrastructure for the agentic AI era.
• Collaborate with world-class engineers on open source initiatives.
• Competitive salary and equity package.
• Comprehensive health, dental, and vision benefits.
• Flexible vacation policy.