Solutions Engineer (Crypto/Fintech)

TL;DR

Solutions Engineer (Crypto/Fintech): Execute the pre-sales customer lifecycle by delivering technical demos, API/SDK guidance, and implementation best practices with an accent on accelerating sales and customer adoption. Focus on designing pre-sales solutions, troubleshooting technical issues, and optimizing internal workflows using analytics and AI-powered self-service tools.

Location: Remote (United States)

Salary: $170,000 - $225,000 base (San Francisco/New York)

Company

hirify.global builds crypto payment infrastructure that makes tokenized assets usable for everyday commerce.

What you will do

• Act as a solutions/sales engineer to build trust with prospects and customers and drive rapid implementation and adoption.
• Design and implement pre-sales solutions, including analytics, documentation, processes, and technical infrastructure that speed up deal cycles.
• Guide customer business and technical teams on API and SDK implementation best practices to reduce timelines and enable broader rollouts.
• Triage and resolve technical issues between prospects/customers and internal teams.
• Optimize internal workflows using tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions.
• Travel occasionally (about once per month) for strategic customers, company meetings, or industry events.

Requirements

• 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer, or equivalent (startup environment experience preferred).
• Strong communication and relationship-building skills for working with customer teams.
• Demonstrated technical knowledge with APIs, including troubleshooting experience.
• Ability to manage multiple projects simultaneously.
• Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases.
• Technical skills including coding, API/SDK work, and AI (Claude/Codex) and/or automation experience.

Culture & Benefits

• Competitive salary and equity; comprehensive health coverage for you and your family.
• Unlimited PTO.
• Dedicated budget for courses, conferences, and certifications.
• Remote-friendly approach with top-tier tools and equipment.
• Hybrid expectation for employees in San Francisco, New York, and Bangalore hubs: work from the office at least 40% of the time (about two days per week).

Hiring process

• Interview process includes narrowing the base salary range based on experience, skills, qualifications, and geographic location.