Salesforce Administrator (Salesforce)

TL;DR

Salesforce Administrator (Salesforce): Managing and enhancing the Salesforce platform for internal IT operations with an accent on system configuration, process automation, and data integrity. Focus on designing automation solutions using Flows, optimizing user productivity, and ensuring platform stability for global CX operations.

Location: Hybrid or On-site in London, UK (UK Business Hours)

Company

hirify.global is a global provider of cloud communications and customer experience solutions empowering leaders with performance and insights.

What you will do

• Serve as the primary administrator for the Salesforce environment, managing user setup, profiles, roles, and security settings.
• Configure and customize objects, fields, page layouts, record types, and validation rules.
• Design and implement automation solutions using Flows and Process Builder to streamline business operations.
• Build and maintain custom reports, dashboards, and analytics to support business decision-making.
• Manage data imports/exports and ensure data accuracy through deduplication and ongoing monitoring.
• Provide day-to-day user support and develop training materials to improve platform adoption.

Requirements

• Bachelor’s degree in Computer Science, IT, or a related technical field (or equivalent experience).
• 2+ years of experience as a Salesforce Administrator.
• Proven expertise in Salesforce configuration, user management, and data maintenance.
• Proficiency with Salesforce tools including Data Loader, Process Builder, and Flows.
• Strong understanding of Salesforce architecture, custom objects, and workflows.
• Must be based in London, UK and work according to UK Business Hours.

Nice to have

• Salesforce Administrator Certification (ADM 201) or higher.
• Experience with integrations using Zapier, MuleSoft, or APIs.
• Familiarity with Salesforce AppExchange products and add-ons.
• Knowledge of data visualization tools like Tableau or Einstein Analytics.

Culture & Benefits

• Collaborative and supportive team environment with opportunities for learning and growth.
• Flexible work arrangements, including hybrid, on-site, or remote options.
• Member of the Living Wage Foundation, ensuring fair compensation.
• Commitment to diversity and equal opportunities.