Salesforce Lead (CRM)

TL;DR

Salesforce Lead (CRM): Building and maintaining the foundations of the commercial ecosystem to promote revenue growth with an accent on scalability, maintainability, and architecture best practices. Focus on optimizing Salesforce as the single source of commercial truth and ensuring stable integrations with GTM tools.

Location: Hybrid (London, UK)

Company

hirify.global provides automated and holistic IT observability solutions designed for the most demanding and regulated industries, including top capital markets firms.

What you will do

• Ensure commercial ecosystem changes are scalable, maintainable, and aligned with architecture best practices.
• Maintain Salesforce as the single source of commercial truth for the organization.
• Support and stabilize integrations with critical GTM tools such as Clari, Apollo, and ZoomInfo.
• Partner with internal teams and vendors to troubleshoot issues and implement system improvements.
• Provide daily user support and guidance on scalable configuration and process optimization.

Requirements

• Must be based in London, UK for a hybrid work schedule.
• 4+ years of experience as a Salesforce Administrator with expertise in Sales Cloud.
• Salesforce Administrator (ADM 201) certification.
• Proficiency in Salesforce configuration (Flows, Lightning Experience, formula fields).
• Experience with data management tools (Data Loader, Workbench) and deployment tools (Gearset).
• Ability to communicate technical ideas clearly and collaborate with diverse teams.

Nice to have

• Expertise in Service Cloud, Agentforce, CPQ, and Certinia.
• Advanced certifications: ADM 211, Platform App Builder, Service Cloud Consultant, or AI Specialist.
• Experience with Prompt Builder.

Culture & Benefits

• Health and Dental health cover for employees and their dependants.
• Flexible hybrid working environment.
• Comprehensive benefits including pension, life assurance, and income protection.
• Enhanced parental leave and travel insurance.
• Training reimbursement and referral bonuses.