API Optimization Manager (TravelTech)

TL;DR

API Optimization Manager (TravelTech): Ensuring seamless integration and optimal performance of API solutions for partners with an accent on technical metrics analysis and KPI improvement. Focus on identifying technical gaps, coordinating with internal product teams, and scaling new features to enhance client efficiency.

Location: Must be based in Brazil. The role involves approximately 40% travel for client meetings and industry events.

Company

hirify.global is a pioneering travel-tech company operating brands like RateHawk, ZenHotels, and Roundtrip across 220+ markets.

What you will do

• Monitor commercial and technical metrics including error rates, timeouts, and mapping assessments.
• Analyze performance data to formulate actionable recommendations for API efficiency.
• Coordinate with internal teams like Product and Pricing to resolve integration issues.
• Drive the development and scaling of new features for partner implementation.
• Collaborate with commercial teams to ensure client KPIs are consistently met.
• Conduct technical gap analysis for client integrations and provide strategic optimization advice.

Requirements

• Must be based in Brazil.
• Strong analytical skills with experience in tracking and improving technical KPIs.
• Technical expertise in API integrations and troubleshooting.
• Ability to foster strong relationships with both internal stakeholders and external clients.
• Willingness to travel for business approximately 40% of the time.

Culture & Benefits

• Opportunity to work in a global, innovative travel-tech environment.
• Exposure to complex, high-scale API systems and international markets.
• Collaborative culture working across product, commercial, and technical teams.