Delivery Manager (AI)

TL;DR

Delivery Manager (AI): Leading the end-to-end delivery of strategic AI analytics engagements for international enterprise clients with an accent on delivery governance and client relationship management. Focus on operational execution across complex programs, managing cross-functional teams, and ensuring high-quality project outcomes.

Location: Hybrid (London, 2-3 days per week in office)

Company

A leader in Customer AI Analytics and Data Science providing a platform for behavioral AI/ML analytics to a blue chip international enterprise customer base.

What you will do

• Own end-to-end delivery of assigned client engagements, ensuring timeliness, scope, and quality.
• Act as the primary delivery contact for clients and build trusted relationships with senior stakeholders.
• Establish delivery governance, including project planning, reporting, and risk management.
• Coordinate cross-functional teams across technical, operational, and commercial workstreams.
• Support the onboarding and mobilization of new client engagements and market launches.
• Produce regular delivery reporting and executive updates for internal and external stakeholders.

Requirements

• Proven experience in delivery, programme, or project management within tech, digital, or consulting environments.
• Strong client relationship management and stakeholder engagement skills.
• Experience establishing delivery governance and managing multiple workstreams in a fast-paced environment.
• Excellent organizational skills and a proactive approach to problem-solving.
• Ability to work independently and collaborate across geographically distributed teams.
• Must be based in or be able to commute to the London office 2-3 days per week.

Nice to have

• Experience supporting large enterprise clients and complex, multi-market programmes.
• Certifications in Agile, Scrum, PRINCE2, PMP, or AgilePM.

Culture & Benefits

• Private Medical Insurance, Life Assurance, and Income Protection with EAP.
• Flexible working and 26 days of holiday (increasing with service).
• Mental health support via Oliva platform and overall wellbeing programmes.
• Onsite gym access, free daily breakfast, and healthy weekly lunch in the office.
• Professional development and training opportunities.