Junior Digital Project Manager (F&B)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Junior Digital Project Manager (F&B): Supporting the implementation and coordination of digital platforms across Food & Beverage operations in EMEA with an accent on project coordination and successful adoption. Focus on leading rollouts of kiosks and QR ordering systems, managing stakeholders, and tracking performance KPIs.
Location: Must be based in or be able to work from the Amsterdam Office
Company
is a leading global travel retail group focused on innovative customer-facing solutions in the F&B and retail sectors.
What you will do
- Lead the rollout and implementation of digital platforms, including kiosks, QR ordering, self-checkout, and digital signage.
- Manage project planning, timeline tracking, and coordination of deliverables with IT, Operations, and Concept teams.
- Conduct User Acceptance Testing (UAT), collect feedback, and track issues to ensure smooth platform deployment.
- Handle day-to-day platform management, including content updates and local adaptations across various markets.
- Create training materials and user guides to onboard local operations teams and drive tool adoption.
- Track key KPIs (usage, adoption, revenue impact) and identify improvement opportunities based on data insights.
Requirements
- Degree in Hospitality, Business, Marketing, or a related field.
- 2–4 years of experience in F&B operations, digital project support, or marketing coordination roles.
- Fluent in English.
- Strong organizational, coordination, and stakeholder management skills.
- Proficiency in Microsoft Office and collaboration tools.
- Ability to work from the Amsterdam office.
Nice to have
- Exposure to digital tools such as POS, kiosks, or ordering systems.
- Experience working in multi-site or operational environments.
- Knowledge of additional languages.
Culture & Benefits
- Opportunity for exposure to diverse international markets.
- Work in a cross-functional, international environment.
- Engagement with cutting-edge digital innovation and customer experience projects.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →