IT Manager

TL;DR

IT Manager: Leading system engineers and technical support teams to manage internal infrastructure and drive the adoption of hirify.global's AI-powered platform with an accent on operational efficiency and ITSM excellence. Focus on scaling cross-organizational IT processes, managing the technology stack, and ensuring high-level security and compliance.

Location: Tel Aviv, Israel

Company

hirify.global is an AI-powered IT platform provider helping IT professionals and teams worldwide achieve operational efficiency through its all-in-one RMM, Helpdesk, and Ticketing solution.

What you will do

• Build and scale cross-organizational IT processes including onboarding, offboarding, and inventory management.
• Champion hirify.global's platform internally to serve as the primary proof point for AI-first IT management.
• Lead AI adoption and deployment across the team and the wider organization.
• Take full ownership of the technology stack including Google Workspace, Okta, Slack, and Microsoft 365.
• Monitor ITSM metrics and maintain team KPIs to ensure data-driven management.
• Manage vendor relationships, IT budgets, and procurement processes.

Requirements

• 5+ years of experience managing IT teams in high-tech companies.
• Proven experience leading and developing IT support teams in fast-paced environments.
• Strong technical foundation in networking and enterprise IT infrastructure.
• Hands-on experience with SaaS, IaaS, and PaaS environments.
• Experience managing mixed Windows and macOS environments.
• Fluent English, both written and verbal.

Culture & Benefits

• Work in a transparent and supportive environment that prioritizes autonomy.
• Opportunity to innovate within an AI-first product company.
• Access to resources and freedom to thrive in a fast-paced, mission-driven team.