Corporate Client Service Representative (Insurance)

TL;DR

Corporate Client Service Representative (Insurance): Managing group insurance sales processes and client relationships with an accent on onboarding, renewals, and client education. Focus on delivering exceptional service, resolving complex inquiries, and representing the company at client presentations.

Location: Ontario, Canada

Salary: 61,221 - 68,873 CAD

Company

hirify.global is a national health solutions partner creating industry-leading solutions in insurance, primary care, and emergency medical services.

What you will do

• Serve as the primary contact for clients, advisors, and consultants to resolve inquiries.
• Manage the group sales process including onboarding, renewals, and client education.
• Interpret contracts and financial agreements to address disputes and union-related concerns.
• Collaborate with installation teams to set up new groups and manage reporting.
• Deliver training sessions for Group Administrators on systems, products, and invoicing.
• Represent the company at finalist presentations, trade shows, and wellness fairs.

Requirements

• Post-secondary education in a related field or equivalent experience.
• 1–3 years of experience in group insurance with knowledge of health, dental, life, and disability plans.
• Valid driver’s license and willingness to travel occasionally.
• Proficiency in Microsoft Office Suite, Salesforce, and WebEx.
• Strong public speaking and presentation skills.

Nice to have

• Progress toward or completion of an insurance designation.
• Bilingualism in French and English.

Culture & Benefits

• Comprehensive benefits plan with 100% employer-paid health and dental coverage from day one.
• Flexible work environment supporting work-life balance.
• Robust professional development including leadership programs and ongoing learning.
• Collaborative and inclusive culture focused on employee well-being.
• Performance-based incentive programs.