Healthcare Coordinator (Remote)

Location: Remote from the Philippines; flexible availability for U.S. business hours and any day of the week.

Salary: PHP 45,000 per month plus performance bonuses.

Company

hirify.global supports U.S.-based home care clients through remote healthcare coordination and workforce scheduling services.

What you will do

• Coordinate caregiver schedules to maintain continuous patient coverage.
• Monitor attendance, call-offs, schedule adherence, and scheduling conflicts.
• Fill open shifts by coordinating caregiver replacements and schedule changes.
• Communicate scheduling updates with caregivers, patients, clients, and internal teams.
• Maintain scheduling records and generate staffing, scheduling, and attendance reports.
• Identify scheduling issues and support improvements in operational efficiency and service levels.

Requirements

• At least one year of experience in healthcare scheduling, home care scheduling, patient coordination, workforce management, dispatching, staffing coordination, or a similar role.
• Experience supporting U.S. healthcare, home care, staffing, healthcare BPO, or medical accounts.
• Excellent English communication skills, written and verbal, are required.
• Strong organizational, multitasking, and problem-solving skills, with the ability to work independently in a remote environment.
• Experience with scheduling or workforce management software; familiarity with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar platforms is preferred.
• Access to a laptop or PC with at least 8GB RAM, a stable 100 Mbps internet connection, and backup internet, device, and power sources.

Nice to have

• Experience supporting U.S. home care agencies.
• Strong Microsoft Excel and reporting skills.

Culture & Benefits

• Permanent remote work.
• Healthcare benefits and 10 days of paid time off.
• Annual performance appraisal and career growth opportunities.
• Performance bonuses.
• Supportive and collaborative remote team environment.

Hiring process

• Applicants are encouraged to secure an NBI Clearance early to help avoid delays during client matching.