Head of Client Delivery (AI, GTM Systems)

TL;DR

Head of Client Delivery (AI, GTM Systems): Owning the full post-sales lifecycle, including onboarding, implementation, and long-term client success with an accent on AI-driven GTM systems and automation. Focus on building scalable delivery processes, managing complex technical implementations, and ensuring measurable client outcomes during U.S. business hours.

Location: Remote, must be available during U.S. business hours

Company

hirify.global is a fast-growing company operating at the intersection of AI, automation, and GTM systems.

What you will do

• Own the end-to-end client delivery lifecycle from post-sale handoff through onboarding and adoption.
• Ensure clients achieve measurable outcomes and faster time-to-value.
• Oversee multiple client implementations while maintaining quality and timelines.
• Act as the primary owner for client success, satisfaction, and retention.
• Build and refine client delivery processes, playbooks, and SOPs.
• Partner with Sales, Product, and Engineering to translate business goals into technical workflows.

Requirements

• Senior-level experience in Client Success, Implementation, Solutions Engineering, or GTM roles.
• Strong understanding of GTM systems, automation workflows, and integrations.
• Experience working directly with clients in high-stakes, outcome-driven environments.
• Proven problem-solving and risk management capabilities.
• Must be comfortable working remote during U.S. business hours.
• Strong communication skills with both technical and non-technical stakeholders.

Nice to have

• Experience with AI tools and automation platforms (ChatGPT, Claude, Clay, etc.).
• Experience scaling client delivery or post-sales functions.
• Experience managing complex technical implementations and integrations.
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.

Culture & Benefits

• High-ownership leadership role in a fast-growing environment.
• Direct impact on client outcomes, retention, and growth.
• Fully remote work environment.
• Strategic influence over the client delivery and success function.