Information Technology Officer (CRM)

TL;DR

Information Technology Officer (CRM): Designing and managing digital CRM solutions to support the transformation of agrifood systems with an accent on digital strategy and system integration. Focus on optimizing organizational workflows and delivering professional-grade IT services within a global framework.

Location: Primary location is Rome, Italy; flexible working arrangements are available.

Company

The Food and Agriculture Organization of the United Nations (hirify.global) supports the transformation to more efficient, inclusive, resilient, and sustainable agrifood systems to achieve the 2030 Agenda.

What you will do

• Implement and manage digital CRM solutions to improve organizational efficiency.
• Support the transformation of agrifood systems through the delivery of professional IT services.
• Collaborate with the CSI organizational unit to ensure high-quality digital solution deployment.
• Uphold hirify.global values of commitment, respect, integrity, and transparency in all professional activities.

Requirements

• Must be based in or have the legal right to work in Rome, Italy.
• Possession of a Professional Grade P-4 level qualification.
• Successful completion of medical fitness certification and security clearances.
• Compliance with all necessary residency and visa requirements for appointment.

Culture & Benefits

• 30 working days of annual leave per year.
• Comprehensive international health insurance and optional life insurance.
• Pension fund entitlements under the UN Joint Staff Pension Fund.
• Family-friendly benefits including dependency allowances, rental subsidies, and education grants for children.
• Provision for home leave travel.
• Inclusive workplace culture with flexible working arrangements.