Inside Sales Specialist (Italian)

TL;DR

Inside Sales Specialist (Sales): Ensuring the renewal of service contracts for small/medium-sized customers with an accent on relationship management and upselling software solutions. Focus on driving new business, managing account growth, and providing high-level customer service to maximize revenue.

Location: Belgrade, Serbia

Company

hirify.global is a global platform-powered leader in unified commerce for shopping and dining, providing end-to-end payments capabilities and services.

What you will do

• Manage the creation and submission of annuity service orders and renewals for small and medium-sized customers.
• Maintain high-level relationship management for an assigned customer base to ensure all requirements are identified and met.
• Execute cross-selling and upselling activities for Software and Solution offerings to maximize revenue and profitability.
• Conduct regular customer calls to review pricing, performance, and position new solutions.
• Serve as a liaison between customers and internal sales support teams to resolve concerns and implement best practices.
• Track the sales process via monthly forecast submissions to meet quarterly and annual quota objectives.

Requirements

• Bachelor’s Degree in a related field.
• 1-3 years of related experience in sales or account management.
• Fluency in Italian language is required.
• Proficiency in English is required.
• Advanced skills in Microsoft Excel (e.g., v-lookups, filtering).
• Experience with CRM maintenance and tele-sales.

Culture & Benefits

• Inclusive global environment committed to equal employment opportunity.
• Opportunity to work with a world-class platform in a dynamic, fast-paced environment.
• Collaboration with diverse, multi-functional teams across more than 35 countries.