Care Coordinator (Specialty Pharmacy)

TL;DR

Care Coordinator (Specialty Pharmacy) (Healthcare): Managing specialty medication access and affordability for patients by coordinating between clinics, providers, and pharmacists with an accent on prior authorizations and financial assistance. Focus on streamlining pharmacy claims processing, medication dispensing workflows, and improving the overall patient experience in a startup environment.

Location: On-site in Lufkin, TX

Salary: $22–$32 per hour

Company

hirify.global is a healthcare startup dedicated to making specialty medications more accessible and affordable for patients.

What you will do

• Complete prior authorizations and source financial assistance for patients.
• Process pharmacy claims and coordinate medication dispensing and shipping.
• Act as a primary liaison between patients, healthcare providers, and pharmacists.
• Improve the patient experience by handling inquiries and requests.
• Collaborate with the team to build workflows and processes from the ground up.

Requirements

• Must be based in or able to work on-site in Lufkin, TX.
• Licensure as a Pharmacy Technician or LPN in the state of employment.
• Mastery of core pharmacy technician skills, including claims processing and dispensing.
• Experience with specialty medication benefits investigation and prior authorizations.
• Proficiency in pharmacy software (e.g., QS1, ComputerRx, PioneerRx) or EMR systems (EPIC, Cerner).

Nice to have

• National certification as a CPhT.
• Familiarity with medications used in autoimmune, endocrinology, and oncology.
• Experience with specialty pharmacy systems like Therigy, Asembia1, or ScriptMed.

Culture & Benefits

• Comprehensive healthcare, vision, and dental benefits.
• Competitive salary and equity stake in the company.
• Paid time off and generous parental leave.
• A collaborative, remote-first culture (for applicable roles) that values open communication and innovation.