Lottery Field Service Technician II (Lottery)

TL;DR

Lottery Field Service Technician II (Lottery): Installing and maintaining lottery equipment at retailer locations with an accent on technical troubleshooting and customer support. Focus on restoring malfunctioning hardware to working order and providing basic operational training to retailers.

Location: Must reside in proximity to North Platt, NE, and be able to travel statewide across Nebraska

Salary: $20.00 - $24.00 / hr

Company

Global leader in lottery innovation providing secure technology and retail solutions to governments and regulators worldwide.

What you will do

• Install, maintain, and troubleshoot Brightstar equipment and replacement parts at retailer locations.
• Restore malfunctioning equipment to working order through component swapping and minor adjustments.
• Coordinate with Dispatchers to accurately report activity, arrivals, departures, and resolutions of failures.
• Deliver and track inventory of marketing supplies and consumable parts.
• Provide basic operational training and remedial support to retailers.
• Maintain company vehicles in accordance with corporate policies.

Requirements

• High school degree or GED equivalent.
• 2-3 years of experience in technical repairs and customer service-related positions.
• Valid driver's license and a good driving record.
• Ability to lift up to 50 lbs, climb ladders, and occasionally drive a 20ft box truck.
• Capability to work at heights (rooftops), in close quarters, and in inclement weather.
• Must reside in proximity to the area of coverage (North Platt, NE).

Culture & Benefits

• Company vehicle provided for work use.
• Medical benefits available on the first day of employment.
• 401K with employer match and 100% immediate vesting.
• Three weeks of paid vacation and 14 paid holidays per year.
• Company-paid parental leave, life insurance, and disability insurance.
• Gym membership and tuition reimbursement programs.