Collection Specialist (Finance)

TL;DR

Collection Specialist (Finance): Ensuring accurate, timely customer payments and resolving billing discrepancies with an accent on accounts receivable practices and interpersonal communication. Focus on reducing outstanding accounts, managing high-volume collection tasks in High Radius, and streamlining billing procedures.

Location: Hybrid in Cluj-Napoca, Romania

Company

hirify.global is a leading global fintech corporation providing software and solutions for the financial services industry.

What you will do

• Manage daily collections by contacting customers via phone and email to resolve outstanding accounts and obtain payment confirmations.
• Maintain comprehensive and accurate records of all collection activities and payment agreements in High Radius.
• Collaborate with Tax, Billing, Account Management, and FP&A departments to optimize collection strategies.
• Perform billing backup duties, including generating accurate invoices, resolving disputes, and managing Statement of Work (SOW) trackers in Oracle.
• Prepare month-end reports, manage accrual files, and ensure all invoices are accurately processed within deadlines.
• Lead process improvement projects related to digital transformation within the collections function.

Requirements

• Bachelor’s degree in finance, accounting, or a related field is preferred.
• Proven experience in collections, billing, or accounts receivable roles.
• Proficiency in Microsoft Office Suite and Oracle billing software.
• Must be based in Cluj-Napoca, Romania for hybrid work.
• Exceptional communication, negotiation, and organizational skills.
• Ability to work independently and meet strict financial deadlines.

Culture & Benefits

• Collaborative and inclusive environment that empowers associates to be authentic.
• Career development opportunities with potential for conversion from contract to permanent position.
• Structured performance metrics providing clear goals and expectations.
• Focus on workplace safety, understanding, and valuing unique perspectives.