Premier Reservation Manager (TravelTech)

TL;DR

Premier Reservation Manager (TravelTech): Managing VIP travel requests and booking operations for a global travel-tech platform with an accent on high-quality service and complex itinerary coordination. Focus on negotiating with suppliers, resolving booking issues, and ensuring seamless travel experiences for clients.

Location: Remote (Candidates must be based in Turkey, Azerbaijan, Serbia, Thailand, Vietnam, or Kazakhstan)

Salary: 800 EUR base + up to 200 EUR bonus

Компания

hirify.global is a fast-growing international travel-tech company providing innovative solutions for travel professionals and clients worldwide.

Что делать

• Process and manage booking requests for hotels, transport, and excursions globally.
• Formulate commercial offers and negotiate costs and cancellation terms directly with suppliers.
• Provide comprehensive support for existing bookings, including cancellations, changes, and relocations.
• Maintain high standards of service for VIP clients through professional communication.

Требования

• English: Upper Intermediate (B2) level required.
• Russian: Upper Intermediate (B2) level required.
• Experience in tourism, concierge agencies, TMC, DMC, or tour operator companies.
• Knowledge of hotel markets in the Russian Federation, Europe, and Asia.
• Ability to work a 2-days-on/2-days-off schedule from 9 a.m. to 9 p.m. GMT+3.
• Reliable computer and microphone for remote work.

Культура и преимущества

• Fully remote work environment.
• Flexible 2/2 shift schedule.
• Access to professional seminars, trainings, and conferences.
• Corporate discounts on hotels and travel services.
• Opportunity to work in a fast-growing international team.