Data Analyst (Gamedev)

TL;DR

Data Analyst (Gamedev): Supporting decision-making within the Customer Relationship Center (CRC) analytics team with an accent on player support experiences, engagement, and retention. Focus on translating complex data into actionable insights using SQL, Excel, and Power BI to influence business outcomes and improve reporting infrastructure.

Location: Office-based in Paris, Lyon, Newcastle upon Tyne, or Montreal

Company

hirify.global is a global leader in the gaming industry, creating memorable experiences across iconic franchises like Assassin’s Creed and Rainbow Six.

What you will do

• Generate data-driven insights to inform decision-making regarding player support and customer experience.
• Partner with business and operations teams to align analytics initiatives with organizational priorities.
• Standardize and enhance dashboards and reports using Power BI.
• Maintain data accuracy, documentation, and governance standards in collaboration with engineering teams.
• Champion data literacy by helping stakeholders interpret key metrics and results.

Requirements

• Bachelor’s degree in a relevant field such as Business Analytics, Statistics, or Economics.
• Strong proficiency in SQL and experience with relational databases or cloud platforms.
• Hands-on experience with BI tools like Power BI.
• Advanced Excel skills including pivot tables and statistical functions.
• Proven experience using data to solve business problems and influence stakeholders.
• Demonstrated experience managing or mentoring analysts or cross-functional teams.

Nice to have

• Experience with CRM platforms like Salesforce or Zendesk.
• Exposure to statistical or predictive modeling techniques.
• Knowledge of the video game or entertainment industry.

Culture & Benefits

• Profit sharing and yearly company saving plan.
• Comprehensive healthcare coverage for you and your family.
• Generous paid time off including 25 days plus 12 additional days.
• Supportive parental leave policies (20 weeks maternity, 7 weeks paternity/co-parental).
• Transportation pass subsidy and daily lunch vouchers.

Hiring process

• 30-minute video call with a recruiter.
• 60-minute interview with the hiring manager and a recruiter.
• 60-minute interview with a Director.