Lead Enterprise UX Researcher

Lead Enterprise UX Researcher

This pivotal role ensures our digital services are grounded in evidence, not assumption. You will lead large scale user research across the University, translating insights into strategy, experience principles and roadmaps.

You’ll shape enterprise UX direction across key journeys (e.g. admissions, enrolment), embedding inclusive, user centred design practices. Leading a team of UX professionals, you will champion UX maturity, mentor colleagues, and influence senior stakeholders.

Working at the intersection of research, design and strategy, you will align user needs with business goals, ensuring our services are intuitive, effective and impactful.

If you are an experienced UX leader passionate about driving organisational change through insight, we’d love to hear from you.

What can you expect in return

Our diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:

• Generous annual leave allowance, including Christmas/New Year closure;
• Pension scheme membership to provide benefits for you and your family;
• Well-being programme with counselling, fitness and leading sports facilities;
• Learning and development opportunities;
• Season ticket loans for public transport;
• Cycle to Work Scheme;
• Workplace nursery scheme;
• Staff recognition schemes;
• Staff discounts on a range of products and services including travel and high street savings;
• Employee Volunteering Policy, offering three days paid leave each year to take part in volunteering activities of their choice.

In fact, there are so many benefits available you can see more of them by clicking HERE

Find out more about our organisation and values:

• When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.

The University of Manchester values a diverse workforce and welcomes applications from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about hybrid working – you can find out more here

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries:

Name: Sally Horridge

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