Logistic Service Coordinator (Ocean Freight Export)

TL;DR

Logistic Service Coordinator (Ocean Freight Export): Managing end-to-end ocean freight export shipments with an accent on transport planning, booking, and documentation. Focus on ensuring compliance with ISO 9001 and SQAS standards while maintaining high-quality customer support and efficient coordination with global agents.

Location: Onsite in Düsseldorf, Germany

Company

hirify.global is a leading global provider of integrated supply chain, transportation, and logistics solutions, serving major multinational companies across various industrial verticals.

What you will do

• Independently manage ocean freight export shipments from planning to execution.
• Handle booking, transport order creation, and shipment tracking.
• Coordinate with subcontractors and overseas agents to ensure smooth operations.
• Provide dedicated support to customers and manage complaint processing.
• Monitor KPIs and report non-conformances to maintain service quality.
• Process order settlements and incoming invoices while ensuring data accuracy.

Requirements

• Proven experience in ocean freight export operations.
• Strong understanding of logistics workflows and transport documentation.
• Ability to work effectively in an onsite office environment in Düsseldorf.
• Commitment to maintaining ISO 9001 and SQAS quality standards.
• Proficiency in managing deadlines and resolving operational issues.

Culture & Benefits

• Opportunity to work within a large, globally integrated logistics organization.
• Collaborative and diverse team environment with a close-knit community feel.
• Clear opportunities for professional growth and career development.
• Exposure to complex supply chain operations for multinational clients.