Senior Manager - Data Science (Martech/CRM)

TL;DR

Senior Manager - Data Science (Martech/CRM): Leading the end-to-end data science practice by building and managing a high-performing team while delivering complex ML solutions for marketing ecosystems with an accent on CRM, personalization, and attribution. Focus on championing agentic AI, advising clients strategically, and scaling the practice through technical excellence and commercial growth.

Location: London, England, United Kingdom

Company

hirify.global is a world-leading Centre of Excellence specializing in hyper-personalization, marketing automation, and CRM, combining consultancy expertise with agency creativity and technical power.

What you will do

• Manage, mentor, and scale a team of data scientists, fostering a culture of technical excellence and professional growth.
• Design and ship high-complexity ML models, including propensity scoring, attribution, and recommender systems.
• Partner with account and strategy teams to scope client projects, shape proposals, and act as a trusted data advisor.
• Lead the adoption of agentic AI practices, coaching the team on AI-native engineering and designing production-grade agentic solutions.
• Collaborate with Data Engineers and Architects to ensure solutions are grounded in robust infrastructure and statistical rigor.
• Establish practice guidelines, reusable accelerators, and maturity frameworks to drive commercial impact.

Requirements

• 5–8 years of hands-on data science experience combining technical depth with client advisory.
• Formal management experience is essential, with a coaching-oriented leadership style.
• Strong expertise in statistical analysis, ML techniques, Python, and advanced SQL.
• Domain knowledge in CRM and marketing technology (e.g., Adobe, Salesforce, Braze).
• Prior consulting or agency experience is expected.
• Excellent communication skills in English.

Nice to have

• Agency or consultancy experience in fast-paced, multi-client environments.
• CRM certifications (e.g., Adobe CJA, RTCDP).
• Familiarity with data governance and privacy (GDPR, CCPA).
• Exposure to agentic AI or AI-driven automation use cases.

Culture & Benefits

• Part of the global VML network with access to a vast international community of experts.
• Commitment to fostering a culture of respect, belonging, and career progression.
• Opportunity to shape the product offering and ways of working within a growing practice.
• Exposure to world-class brands and transformative marketing projects.