Platform Professional Services Senior Consultant (Cybersecurity)

TL;DR

Platform Professional Services Senior Consultant (Cybersecurity): Managing the deployment, implementation, and operational support of the CrowdStrike Falcon platform for enterprise customers with an accent on technical configuration, troubleshooting, and API-based automation. Focus on integrating security solutions into customer environments, performing vulnerability assessments, and collaborating with IT teams to ensure robust security posture.

Location: Must be based in Mexico (Remote)

Company

CrowdStrike is a global leader in cybersecurity, providing an AI-native platform to stop breaches and protect modern organizations.

What you will do

• Lead the end-to-end deployment, configuration, and operationalization of the Falcon platform for customers.
• Troubleshoot complex technical issues across diverse enterprise environments.
• Develop custom scripting and application solutions using Falcon APIs to meet specific customer needs.
• Collaborate with customer IT teams to integrate CrowdStrike tools into existing infrastructure.
• Support Incident Response and Compromise Assessment teams with platform and forensics collector deployment.
• Travel up to 25% of the time to support customer engagements.

Requirements

• Must be based in Mexico.
• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years of experience in IT deployments or customer-facing technical environments.
• Excellent communication skills in both Spanish and English.
• Strong knowledge of Windows, Mac, and Linux platforms.
• Experience in computer and network systems security.

Nice to have

• Experience with EDR/AV solutions and SIEM technologies.
• Proficiency in scripting languages such as Python, PowerShell, or Bash.
• Knowledge of cloud platforms (AWS, Azure, GCP) and compliance frameworks (PCI, HIPAA, STIGs).
• Experience with software deployment tools like SCCM, Puppet, or Chef.

Culture & Benefits

• Market-leading compensation and equity packages.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holiday policies.
• Paid parental and adoption leave.
• Professional development opportunities and employee networks.