Medical Operations Manager (Healthcare)

TL;DR

Medical Operations Manager (Healthcare): Overseeing operations across three connected healthcare entities specializing in workers' compensation, CTP, and NDIS with an accent on staff management and operational efficiency. Focus on managing clinician teams, optimizing clinical software/CRMs, and coordinating patient care flows.

Location: Remote (Sydney timezone)

Company

hirify.global is an outsourcing provider connecting experienced professionals with healthcare entities.

What you will do

• Manage clinic staff and administration teams across three healthcare entities.
• Provide operational support to clinician teams to ensure high-quality patient care.
• Lead problem resolution and operational troubleshooting for daily clinic activities.
• Oversee patient management, clinic bookings, and CRM optimization.
• Handle financial administrative tasks, including invoicing and billing.
• Generate and provide regular operational reports to management.

Requirements

• Proven background within the healthcare industry.
• Previous experience as a Practice Manager in a health clinic setting.
• Proficiency with clinical software and CRM systems.
• Familiarity with Australian healthcare funding streams (Workers' Compensation, CTP, and NDIS).
• Australian work experience is strongly preferred.

Culture & Benefits

• Permanent work-from-home arrangement.
• Health insurance coverage for eligible locations.
• Immediate hiring process.
• Flexible scheduling within the Sydney timezone.