Jira Administrator

TL;DR

Jira Administrator: Administering and optimizing Jira Cloud environments with an accent on workflow automation, system configuration, and cross-functional collaboration. Focus on delivering tailored Jira solutions for project management teams and mentoring internal staff on system usage.

Location: Must be a U.S. Citizen. Remote position.

Company

hirify.global is a Fortune 1000 IT solutions partner that connects people with technology, providing hardware, cloud, and cybersecurity services to a wide range of organizations.

What you will do

• Administer and optimize Jira Cloud environments, including configurations and system enhancements.
• Design and implement Jira automations to streamline workflows and improve team efficiency.
• Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations.
• Partner with Project Management teams to gather requirements and deliver tailored Jira solutions.
• Troubleshoot system issues and provide ongoing support to Jira users.
• Document configurations, processes, and best practices while cross-training internal team members.

Requirements

• 5+ years of experience as a Jira Administrator.
• Strong expertise in Jira Cloud, including automations and advanced customizations.
• Proven experience with project setup and configuration (workflows, schemes, permissions, issue types).
• Ability to collaborate with PM teams and translate business needs into technical solutions.
• Must be a U.S. Citizen.
• Experience training or mentoring end users and internal teams.