Global Director Life Cycle Services (Industrial Automation)

TL;DR

Global Director Life Cycle Services (Industrial Automation): Leading a global organization of over 600 professionals to drive service strategy, aftermarket growth, and recurring revenue streams with an accent on commercial excellence and installed-base penetration. Focus on scaling service frameworks, integrating digital solutions, and aligning global strategy with regional market needs.

Location: San Fernando de Henares (Madrid)

Company

hirify.global is a global leader in intralogistics solutions and automated storage technologies, supporting customers across a wide range of industries through innovative products and long-term partnerships.

What you will do

• Define and execute the global Life Cycle Services strategy across a 600+ person organization.
• Accelerate growth in service, aftermarket, spare parts, and modernization offerings.
• Strengthen lifecycle value creation and customer retention through increased installed-base penetration.
• Develop scalable frameworks, capabilities, and best practices to support long-term growth.
• Expand digital and data-enabled service solutions to enhance customer outcomes.
• Partner with regional leadership to balance global alignment with local market requirements.

Requirements

• Significant leadership experience within a service-oriented business in an international organization.
• Strong commercial mindset with a proven track record of growing service-related revenue streams.
• Experience translating strategy into execution within a global or matrix organization.
• Ability to influence across functions, regions, and diverse stakeholder groups.
• Analytical and customer-focused approach to decision-making.
• Leadership style that builds trust, develops capability, and enables collaboration.

Culture & Benefits

• Opportunity to influence the future direction of a global business at a pivotal stage.
• Work alongside experienced colleagues across multiple regions and functions.
• Commitment to an inclusive environment where diverse perspectives are valued.
• Focus on professional development and empowering teams to contribute to global success.