Vendor Manager (iGaming)

TL;DR

Vendor Manager (iGaming): Managing operational and strategic relationships with 3rd-party vendors for a scalable SaaS iGaming platform with an accent on partner ecosystem development and commercial negotiations. Focus on optimizing vendor reliability, handling complex escalations, and increasing ecosystem monetization.

Location: Remote (Must be based in Czechia, Serbia, Poland, Portugal, or Latvia)

Company

A global SaaS provider specializing in turnkey and white-label solutions for iGaming operators with a distributed team of over 400 professionals.

What you will do

• Own operational communication, coordination, and relationship management with assigned 3rd-party vendors.
• Maintain vendor documentation, partner registries, and manage access requests and test keys.
• Support the Product team in resolving vendor-related issues and managing escalation processes.
• Benchmark partner solutions to build and maintain a preferred vendor pool and a trusted ecosystem.
• Lead commercial negotiations with external vendors and develop referral or revshare opportunities.
• Track vendor responsiveness and prepare operational status reports for stakeholders.

Requirements

• 4+ years of experience in partnerships or vendor management, including at least 2 years in the iGaming industry.
• English proficiency at B2+ level and native Russian.
• Deep understanding of the iGaming platform ecosystem and B2B relationship models.
• Proven experience in commercial negotiations and managing the platform integration lifecycle.
• Proficiency in Google Workspace, Microsoft Office, Jira, Confluence, and CRM systems.
• Must be located in one of the following countries: Czechia, Serbia, Poland, Portugal, or Latvia.

Culture & Benefits

• 20 days of paid vacation and 5 additional Family Days.
• Company-provided English language courses.
• Access to confidential professional mental health support services.
• Regular workshops, team-building activities, and corporate offsite trips.
• Opportunities for accelerated career growth within a reputable global Gaming company.