IT Specialist (Gamedev)

TL;DR

IT Specialist (System Engineering): Providing technical support and managing IT infrastructure for a mobile gaming studio with an accent on hardware troubleshooting and end-user services. Focus on maintaining MacOS/Windows environments, administering SSO/Active Directory, and implementing IT projects.

Location: Tel-Aviv, Israel (Onsite)

Company

hirify.global is a leading gaming company dedicated to creating unforgettable mobile gaming experiences, known for hits like Dice Dreams and Disney Solitaire.

What you will do

• Provide technical assistance to employees via ticket system, email, phone, and in person.
• Diagnose and resolve hardware and software issues.
• Install and troubleshoot end-user equipment, multimedia, and telecommunications systems.
• Administer helpdesk software and follow standard IT procedures.
• Coordinate and follow up on client questions and technical problems.
• Plan and implement various IT projects.

Requirements

• 2 years of experience as an IT Support Specialist.
• Experience with MacOS and Windows OS.
• Knowledge of IT backend environments including SSO, Active Directory, O365, G-Suite, Fortigate, and Jumpcloud.
• Familiarity with desktops, laptops, and server hardware.
• Fluent English and Hebrew.
• Must be based in Tel-Aviv, Israel.

Culture & Benefits

• Opportunity to work in a leading gaming company with global hits.
• Collaborative environment with talented and ambitious professionals.
• Professional growth within an expanding R&D team.