Sales Manager (Fintech)

TL;DR

Sales Manager (Fintech): Driving growth and customer retention for a cross-border payments platform in emerging markets with an accent on B2B lead generation and account management. Focus on acquiring corporate customers, onboarding new clients, and optimizing repeat transactions to increase GDP in emerging markets.

Location: Ouagadougou, Burkina Faso (Onsite). Requires flexibility to split time between office work and nationwide field visits.

Company

hirify.global is building the financial infrastructure for emerging markets to make the global financial system fairer and more accessible.

What you will do

• Acquire new corporate customers locally using existing and new acquisition channels.
• Convert leads into active, long-term customers by identifying specific challenges and needs.
• Guide new customers through onboarding and conduct follow-ups to trigger first-time payments.
• Proactively engage with inactive or churned accounts to identify reactivation and upselling opportunities.
• Collaborate with compliance, product, and operations teams to relay customer feedback for product improvement.
• Monitor local competitive trends and market dynamics in international payments to propose innovative solutions.

Requirements

• Minimum 5 years experience in sales, account management, or customer success within fintech, banking, or financial services.
• Fluent in English, French, and local languages.
• Proven track record of managing and growing B2B relationships in emerging markets.
• Proficiency with CRM tools and data analysis to monitor customer performance.
• Ability to perform both office work and extensive field visits across Burkina Faso.

Nice to have

• Experience in early-stage VC-backed startups or top-tier consultancy.
• Prior experience working specifically with emerging markets.

Culture & Benefits

• Competitive salary and share options.
• High-growth, fast-paced environment with significant autonomy and broad exposure.
• Mission-driven culture focused on creating tangible global impact in emerging markets.
• Inclusive and diverse team environment that welcomes candidates from all backgrounds.