Director of Product - Engagement and Retention (iGaming)

TL;DR

Director of Product - Engagement and Retention (iGaming): Leading the product management of player and operator experiences for a B2B sports betting platform with an accent on on-demand experiences, user engagement, and operator profitability. Focus on driving partner growth through data-driven insights, AI-integrated product management, and commercial alignment.

Location: London or Stockholm

Company

A leading B2B provider of premium sports betting services to licensed gaming operators worldwide.

What you will do

• Lead product direction and prioritization across the full player journey and operator experience.
• Shape the on-demand experience roadmap to maximize long-term partner value.
• Drive an experimentation culture based on player behavior data, partner feedback, and evidence.
• Integrate AI as a core tool for research, insight generation, prototyping, and decision-making.
• Align product plans and milestones with commercial narratives and external communications.
• Act as the primary product stakeholder for front-end teams and coordinate capability evolution with trading services.

Requirements

• Proven leadership experience in product management with a strong commercial instinct.
• Ability to drive evidence-based product decisions using data and user research.
• Experience in sports betting from both B2B and operator perspectives is strongly preferred.
• Comfortable engaging in technical capability discussions with engineering leaders.
• Willingness to master and implement AI-driven product management methodologies.

Culture & Benefits

• Strong organizational commitment to Diversity and Inclusion.
• Inclusive work environment focused on ensuring all employees feel valued and thrive.
• Opportunity to work with a market leader in the sports betting B2B sector.
• Collaborative culture that values diverse voices and collective talent.