AMMM Customer Support Center Technical Lead (Aerospace)

TL;DR

AMMM Customer Support Center Technical Lead (Aerospace): Leading technical support operations and serving as an avionics/electrical subject matter expert for C-130J aircraft with an accent on troubleshooting and technical publication research. Focus on mentoring team members, ensuring customer commitments are met, and driving efficiency improvements in support processes.

Location: Hybrid (Marietta, Georgia). Must be a US Citizen for security clearance.

Company

hirify.global is a global security and aerospace company focused on purposeful innovation and defense technology.

What you will do

• Serve as the technical lead for the AMMM Customer Support Center.
• Act as the primary subject matter expert for avionics and electrical systems.
• Manage and ensure team commitments to internal and external customers are met.
• Mentor less experienced team members and provide performance feedback.
• Drive innovation and efficiency improvements within the support center.

Requirements

• US Citizenship is required for government security clearance (Secret level).
• Expert level hands-on experience troubleshooting avionics and electrical issues on C-130J aircraft.
• Expert level experience researching technical publications for US and international customers.

Nice to have

• Hands-on experience with systems troubleshooting and structural repairs on C-130J.
• Experience with C-130H aircraft.
• FAA A&P certificate.

Culture & Benefits

• Flexible work schedules including condensed 4x10 hour work weeks.
• Comprehensive healthcare, dental, and vision coverage.
• 401(k) plan with generous matching and company contributions.
• Professional development through mentoring and educational programs.
• Generous parental leave and paid time off.