Service Technician

TL;DR

Service Technician (Fiber/FTTH): Performing service activation and installation of fiber networks with an accent on construction elements and customer connectivity. Focus on installing fiber drops, troubleshooting connectivity issues, and maintaining the fiber network infrastructure.

Location: Must be based in New Castle, CO

Salary: $53,372 - $60,000

Company

Ting Internet, backed by hirify.global, is a leading fiber Internet provider in the United States delivering future-proof connectivity across multiple towns.

What you will do

• Perform installation, testing, and repair of fiber networks, including conduit and split enclosures.
• Engage directly with customers to ensure efficient and optimal service activation.
• Execute fiber drops from handhole to house and assist with mainline drop-blowing processes.
• Troubleshoot connectivity issues from the residence to the network handhole.
• Build splice domes and express dome installations.
• Conduct general network repairs and handle basic utility locates.

Requirements

• 0-2 years of experience, preferably in the telecommunications industry.
• Active valid driver's license and clean driving abstract.
• Ability to perform aerial work on ladders or bucket trucks up to 35 feet.
• Ability to lift up to 75 pounds and work in confined spaces.
• Capacity to work indoors and outdoors in all weather conditions.
• Must be based in New Castle, CO.

Culture & Benefits

• People-first philosophy rooted in respect, trust, and flexibility.
• Competitive total rewards offering and fair compensation.
• Commitment to diversity, inclusion, and narrowing the digital divide.
• Support for individuals with disabilities through reasonable accommodations.