Manager Marketing, Customer Experience and Digital Transformation

TL;DR

Manager Marketing, Customer Experience and Digital Transformation (Consulting): Defining digital strategies and designing customer journeys to optimize marketing, sales, and service functions with an accent on digital business models and mobile innovations. Focus on managing core practice areas, driving new business development, and implementing data-driven marketing solutions.

Location: Hybrid in Antwerp, Belgium. Must be a Dutch speaker. Work permit cannot be provided.

Company

hirify.global is a global management consulting group specializing in digital transformation, data augmentation, and creative problem-solving for diverse clients.

What you will do

• Define new digital strategies and design customer experiences and journeys to improve business functions.
• Develop digital business and operating models and implement mobile innovations in marketing and sales.
• Manage a core practice area, leading specific campaigns and driving new business development.
• Utilize data analytics, e-commerce, and programmatic marketing to solve client challenges.
• Contribute to the firm's intellectual capital through workshops, publications, and seminars.
• Lead, manage, and foster a diverse team of consultants.

Requirements

• Master's degree in applied economics, engineering, computer science, statistics, or a similar field.
• At least 5 years of experience within a management consultancy, creative agency, or blue-chip multinational firm.
• Background in Strategy, Digital, Marketing, and Customer Experience/Journey design.
• Experience with digital analytical tools such as Adobe and Google Ad Manager.
• Fluency in Dutch (mandatory), French, and English.
• Existing work authorization for Belgium is required.

Nice to have

• Strong interest and ability to build expertise in AI-related topics.
• Willingness to participate in temporary assignments abroad.

Culture & Benefits

• Competitive salary with structured increases and bonuses.
• Flexible mobility plan or company car and work phone.
• Structured training plan for professional development within the discipline.
• Culture emphasizing autonomy, entrepreneurship, and international opportunities.
• Flexible work options (home, client site, or Antwerp office).