Creative Operations & Creative Production Lead (AI)

TL;DR

Creative Operations & Creative Production Lead (AI): Lead creative operations and creative production for the Link consumer brand, with an accent on program roadmaps, budget oversight, and cross-functional execution across design systems and integrated campaigns. Focus on scaling brand design systems at Stripe and driving AI tooling adoption to automate workflows and build self-serve brand resources.

Company

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue.

What you will do

• Lead Link brand program management: roadmap development, budget oversight, and project scoping, timelines, and resourcing.
• Manage a high volume of simultaneous projects across creative strategy, web, digital, social, brand systems, integrated campaigns, and email.
• Partner with the Link Creative Director and XFN Design teams to scale and evolve brand design systems and ensure smooth execution across surfaces.
• Drive clarity and alignment with leadership, creatives, cross-functional partners, and external agencies; maintain documentation, tooling, trackers, and standing meetings.
• Source, onboard, and oversee external creative agencies; connect silos, anticipate risks, and escalate with actionable solutions.
• Identify and lead discovery of AI tooling and processes for Link, driving automation, efficiency, and adoption; develop self-serve brand resources using AI tools.

Requirements

• Remote in the United States
• 6+ years of experience in similar roles and industries.
• Strong strategic acumen for complex program roadmaps and cross-functional processes in a fast-paced environment.
• Deep design sense and experience producing complex brand and event design systems through the creative production process.
• Experience implementing AI tooling and automation systems and driving adoption across teams.
• Excellent organization, presentation, and written/verbal communication skills; highly detail oriented.

Culture & Benefits

• Hybrid mix of program management, project management, and creative production depending on project phase.
• High bar for design quality with cross-functional collaboration and vendor/agency partnership.
• Opportunity to expand AI tooling and automate workflows to improve efficiency and adoption.
• Focus on clarity, documentation, and strong communication across Brand Studio and partner teams.