Analyst, Customer Success Retailer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Analyst, Customer Success Retailer: Delivering retail measurement insights and business analysis for Consumer Packaged Goods retailers with an accent on data storytelling and performance tracking. Focus on consulting clients to optimize the use of RMS solutions and transforming the customer experience through actionable analytics.
Location: Onsite in Taipei, Taiwan
Company
is a global leader in consumer intelligence, providing a comprehensive understanding of buying behavior and retail insights through advanced analytics.
What you will do
- Provide performance overview and business issue analysis for retail clients.
- Deliver in-depth consulting services and actionable insights.
- Develop deep expertise in RMS solutions to drive client value.
- Collaborate with Consulting Leads and Customer Service teams to enhance customer experience.
- Consult clients on optimizing the use of Essentials.
- Develop business solutions for tracking client performance.
Requirements
- University degree or equivalent experience.
- Minimum 1 year of experience in data analysis or market research.
- Advanced analytical skills with the ability to present insights through storytelling.
- Proficiency in Microsoft Excel, PowerPoint, and Google Sheets/Slides.
- Excellent command of both written and spoken Mandarin and English.
Culture & Benefits
- Flexible working environment.
- Volunteer time off.
- Access to LinkedIn Learning.
- Employee-Assistance-Program (EAP).
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