Support Specialist (Insurance)

TL;DR

Support Specialist (Insurance): Providing essential administrative and underwriting support to the team with an accent on client servicing, transaction processing, and maintaining accurate documentation. Focus on managing agent/broker inquiries, ensuring compliance with internal standards, and facilitating efficient workflow operations.

Location: Must be based in Scottsdale, AZ (Hybrid role)

Company

hirify.global Group is a Fortune 500 holding company specializing in insurance, reinsurance, and investment operations with a global presence.

What you will do

• Serve as the primary point of contact for agents and brokers to resolve inquiries and facilitate account servicing.
• Gather and verify information required for underwriting transactions and maintain follow-up systems for outstanding items.
• Ensure high accuracy of data entry into internal systems and verify all necessary documentation is present.
• Communicate routinely with team members and business partners to research and complete transactions.
• Adhere to internal guidelines and service standards to ensure timely and compliant processing of work.
• Participate in problem-solving and continuous improvement activities to enhance team efficiency.

Requirements

• US Work Authorization required (no visa sponsorship provided).
• High school diploma required (Bachelor’s degree preferred).
• 0-1 years of relevant work experience.
• Excellent oral and written communication and organizational skills.
• Ability to multi-task in a fast-paced environment and work both independently and within a team.
• Intermediate proficiency in MS Word and Excel.

Culture & Benefits

• Competitive health, dental, and vision insurance plans.
• 401(k) retirement plan with employer match.
• Employee Stock Purchase Plan.
• Paid Time Off (PTO) and corporate holidays.
• Parental leave and support for life-stage needs.