Deputy Head Of Claims (Insurance)

TL;DR

Deputy Head of Claims (Insurance): Leading the regional claims function for the DACH region with an accent on technical accuracy, operational performance, and broker relationship management. Focus on driving digital transformation, ensuring regulatory compliance across Germany, Austria, and Switzerland, and aligning claims strategy with underwriting and actuarial goals.

Location: Must be based in or able to work from Munich or Cologne, Germany. Legal right to live and work in Germany is required.

Company

hirify.global Group is a Fortune 500 holding company specializing in insurance, reinsurance, and investment operations with a global presence.

What you will do

• Lead and develop the DACH claims team, fostering a high-performance and collaborative culture.
• Oversee the end-to-end claims journey, ensuring technical accuracy and service excellence.
• Manage financial performance, including indemnity control and expense management.
• Build and maintain strong relationships with brokers, clients, and external partners.
• Collaborate with underwriting and actuarial teams to provide insights for pricing and portfolio strategy.
• Drive continuous improvement, digitalization, and process optimization initiatives.

Requirements

• Significant senior leadership experience in claims within commercial or specialty insurance.
• Deep technical knowledge across multiple lines of business, including liability and financial lines.
• Legal background and strong understanding of DACH regulatory environments.
• Fluency in German and English is essential.
• Legal right to live and work in Germany.
• Proven track record of leading sophisticated claims operations across multiple jurisdictions.

Culture & Benefits

• Competitive compensation package with local benefits.
• Modern office environment.
• Opportunity to work in a diverse, global community of problem-solvers.
• Commitment to diversity, equity, and inclusion.
• Support for flexible working patterns.