Operations Coordinator (Gamedev)

TL;DR

Operations Coordinator (Gamedev): Supporting the day-to-day delivery of hirify.global G Experience Marketing programs in China with an accent on event execution, prize fulfillment, and community engagement. Focus on coordinating live operations across platforms like Bilibili and WeChat, managing prize logistics, and ensuring seamless participant experiences in a fast-paced esports environment.

Location: Must be based in Shanghai, China; requires regular on-site collaboration.

Company

hirify.global is a global leader in gaming and collaboration technology, dedicated to empowering play and productivity through inclusive and innovative design.

What you will do

• Support event planning and execution for China Experience Marketing programs in coordination with the Operations Lead.
• Manage prize fulfillment processes, including winner communication, tax documentation, and domestic logistics.
• Coordinate live event operations across platforms like Bilibili, Douyin, and WeChat, providing real-time technical support.
• Maintain event documentation, operational checklists, and platform-specific requirements.
• Handle player communication, disputes, and community moderation to ensure a positive user environment.
• Perform data entry and tracking for program results to support reporting and continuous improvement.

Requirements

• 2–3 years of experience in operations, community management, or event coordination, preferably in the China gaming market.
• Strong written and spoken Mandarin required; working English skills for global team communication.
• Must be based in Shanghai and able to work on-site regularly.
• Familiarity with China gaming platforms such as WeChat, QQ, Bilibili, Douyin, and Huya.
• Understanding of prize fulfillment, tax-related information collection, and domestic logistics in China.
• Ability to support cross-time-zone collaboration and occasional evening or weekend work during events.

Culture & Benefits

• Inclusive and diverse global work environment that values authenticity.
• Comprehensive and competitive benefits packages tailored to local needs.
• Culture that encourages physical, financial, and emotional well-being.
• Flexible work environment designed to support work-life balance.