Fraud & Transaction Monitoring Specialist

TL;DR

Fraud & Transaction Monitoring Specialist: Detecting, investigating, and preventing fraudulent activities across financial transactions with an accent on transaction pattern analysis and regulatory compliance. Focus on monitoring real-time alerts, collaborating with risk teams, and optimizing fraud detection rules to ensure system security.

Location: Must be based in Shah Alam, Malaysia

Company

A global leader in gaming hardware, software, and services dedicated to revolutionizing the gaming experience.

What you will do

• Monitor real-time and batch transactions to identify suspicious or fraudulent activities.
• Review alerts generated by fraud detection systems and escalate high-risk cases.
• Conduct investigations on flagged transactions, accounts, and customer behavior.
• Analyze transaction patterns and trends to identify emerging fraud risks.
• Collaborate with internal teams including Compliance, Risk, and Operations to resolve cases.
• Recommend improvements to fraud detection rules, systems, and processes.

Requirements

• Must be willing to work rotational shifts.
• Experience in fraud detection, transaction monitoring, or risk analysis.
• Understanding of AML/CFT regulatory requirements.
• Strong analytical skills with the ability to identify patterns and trends.
• Ability to document investigation findings accurately and maintain case records.

Culture & Benefits

• Opportunity to work in a global, gamer-centric environment.
• Exposure to a diverse, international team across 5 continents.
• Commitment to an inclusive, respectful, and fair workplace.
• Support for professional growth and development.