Principal Site Reliability Engineer (Healthcare)

TL;DR

Principal Site Reliability Engineer (Healthcare): Ensuring the reliability, scalability, and performance of hosted healthcare platforms with an accent on monitoring, incident response, and infrastructure automation. Focus on optimizing Microsoft-stack environments, SQL Server performance, and cloud-based service availability within a 24/7 healthcare ecosystem.

Location: Must be based in the United States

Company

hirify.global Digital Health provides innovative healthcare technology solutions designed to empower providers and improve patient outcomes.

What you will do

• Maintain and improve the reliability, availability, and performance of production environments.
• Lead the investigation and resolution of complex application, database, and infrastructure issues.
• Participate in incident management, conduct root cause analysis, and contribute to post-incident reviews.
• Define and measure Service Level Indicators and Objectives to meet service commitments.
• Develop proactive monitoring and alerting strategies to identify issues before they impact customers.
• Automate operational tasks using scripting and Infrastructure-as-Code to improve efficiency.

Requirements

• Must be based in the United States
• 7+ years of experience supporting enterprise applications, infrastructure, or cloud environments.
• Strong experience with APM tools such as LogicMonitor, AppDynamics, or Datadog.
• Deep knowledge of Windows Server administration, IIS, and .NET applications.
• Strong SQL Server experience including performance tuning and blocking analysis.
• Solid understanding of Azure cloud environments and networking fundamentals.

Nice to have

• Scripting proficiency in PowerShell or Python.
• Experience with Infrastructure as Code tools like Terraform or Bicep.
• Knowledge of Kubernetes and containerized workloads.
• Experience implementing SLOs, SLIs, and Error Budgets.
• Background in healthcare technology or patient care environments.

Culture & Benefits

• Competitive compensation and benefits package.
• Opportunity to work in a fast-paced, dynamic healthcare technology environment.
• Participation in a 24/7 on-call rotation.
• Collaborative team focused on innovation and excellence.