Solution Readiness Coordinator (II)

TL;DR

Solution Readiness Coordinator (II): Acting as a critical liaison between Sales and Implementation teams to process hardware, software, and service orders with an accent on order flow accuracy and process adherence. Focus on managing the quote-to-bill lifecycle and ensuring seamless transaction execution within a fast-paced technology environment.

Location: Belgrade, Serbia (Onsite). Work schedule: 2 PM - 10 PM local time.

Company

hirify.global is a global leader in unified commerce for retail and dining, providing intelligent platforms and end-to-end payment solutions.

What you will do

• Serve as the primary point of contact between Sales Representatives and the Implementation Team.
• Review and process hardware, software, and service orders for new and existing customers.
• Maintain a firm understanding of the end-to-end order flow, including quoting, billing, and credit functions.
• Ensure strict adherence to established usage guidelines for sensitive and regulated data.
• Adapt quickly to new solutions and process changes within the technology environment.
• Perform duties virtually for other regions as required by business needs.

Requirements

• High School Diploma or equivalent.
• Proficiency in MS Office tools (Outlook, Teams, Excel, Word).
• Excellent communication, organizational, and multitasking skills.
• Must be based in Belgrade, Serbia.
• Ability to work the 2 PM - 10 PM shift.

Nice to have

• Bachelor’s Degree.
• 1-3 years of experience in an operations role.
• Experience in the hospitality industry with Aloha Point Of Sale.
• Experience with Salesforce ERP.

Culture & Benefits

• Commitment to a globally inclusive and diverse work environment.
• Opportunities for professional development and growth within a global corporation.
• Fair treatment and recognition based on individual performance.