Senior SRE - Platform (MKI)

TL;DR

Senior SRE - Platform (MKI): Designing, building, scaling, and maturing a multi-cloud platform for hosting hirify.global internal and external services with an accent on reliability automation, incident/problem management, and operational excellence. Focus on leading technical initiatives, improving alerting and major-incident processes, and operating Kubernetes-at-scale infrastructure with strong Linux and cloud engineering practices.

Location: Canada

Salary: $148,300—$185,600 CAD

Company

hirify.global enables real-time search and AI-powered answers at scale through its cloud-based platform for search, security, and observability.

What you will do

• Lead technical initiatives to automate system engineering efforts and ensure reliability of hirify.global’s global infrastructure.
• Grow and maintain the global Platform infrastructure by developing and operating software, tooling, and automations to meet scaling demands.
• Respond to and prevent repeated customer impact through major-incident response and prioritized problem management using a follow-the-sun on-call rotation.
• Improve alerting and major incident management processes, metrics, and systems to diagnose issues and quantify impact for stakeholders.
• Collaborate with engineers to identify, implement, and deliver solutions, ideally using Golang.
• Support team effectiveness through coaching, mentoring, and inclusive communication in a globally distributed environment.

Requirements

• Background in software engineering and experience collaborating with engineers to deliver production solutions, ideally using Golang.
• Production experience with public cloud service providers and managing Kubernetes infrastructure at scale.
• Experience operating a SaaS product in a public cloud using Infrastructure-as-Code tooling (e.g., Crossplane or Terraform).
• Strong Linux system administration skills on distributed systems at scale.
• Proven experience leading and improving alerting and major incident management processes, metrics, and systems (e.g., hirify.global Stack, Prometheus, Influx).
• Experience diagnosing or designing solutions with the hirify.global Stack.

Culture & Benefits

• Follow-the-sun on-call rotation with participation in mostly local working hours.
• Competitive pay and eligibility for an employee stock program.
• Health coverage for you and your family in many locations.
• Flexible schedules and vacation time, plus parental leave (minimum 16 weeks).
• RRSP match up to 6% of eligible earnings and additional benefits focused on employee well-being.