Accounts Receivable Specialist

TL;DR

Accounts Receivable Specialist (SAP AR): Contact customers by phone and email to investigate overdue payments, resolve disputes, and support balance collection with an accent on account reconciliation and accurate payment processing. Focus on identifying bad/doubtful debts and escalating operational risks while complying with Goodyear Credit Policy and internal procedures.

Location: PH GBS Manila

Company

Goodyear is a global tire manufacturer and supplier with operations across multiple countries.

What you will do

• Contact customers via phone and email to determine reasons for overdue payments and resolve related issues.
• Receive, allocate, sort, and file payments and correspondence while keeping records accurate and up to date.
• Investigate and resolve customer issues and disputes to support balance collection.
• Coordinate with the Sales team and internal stakeholders by providing dispute-related information.
• Identify potential bad or doubtful debts, operational risks, or non-compliant activities and escalate appropriately.
• Comply with Goodyear Credit Policy and all applicable company policies and procedures.

Requirements

• Bachelor’s degree in Accountancy or Finance (fresh graduates welcome).
• 6 months to 1 year of experience in Billing & Claims within a B2B collections environment.
• Basic knowledge of SAP Accounts Receivable (AR).
• Basic knowledge of account reconciliation.
• Proficiency in basic accounting principles (debits/credits, accounting equations, adjustments, billing, credits, and claims processing).
• Amenable to working the night shift.

Culture & Benefits

• Full-time employment.
• Night-shift work schedule.
• Compliance-focused environment with adherence to credit policy and internal procedures.
• Equal employment opportunity employer.