Head Of SSC & APAC Countries (HR)

TL;DR

Head of SSC & APAC Countries (HR): Leading end-to-end HR service delivery and talent attraction across the APAC region with an accent on operational excellence, process standardization, and digital enablement. Focus on scaling the Shared Service Center model, driving data-driven performance, and executing global people strategy within a complex matrix organization.

Location: Kuala Lumpur (Onsite)

Company

hirify.global is a global semiconductor manufacturer committed to operational excellence, diversity, and inclusive leadership.

What you will do

• Develop and evolve the APAC HR service delivery operating model, including SSC and country interfaces.
• Lead HR Operations and Talent Attraction organizations to ensure high-quality, standardized execution.
• Establish and manage performance frameworks, including SLAs, KPIs, and operational dashboards.
• Drive regional process harmonization, automation, and AI-enabled improvements.
• Act as a senior escalation point for service delivery risks and stakeholder expectations.
• Lead and develop high-performing teams across HR Operations and Talent Attraction.

Requirements

• Bachelor’s degree required; Master’s degree preferred in HR or Business.
• 12+ years of progressive HR experience, including leadership in Shared Services or transformation.
• Proven experience leading multi-country HR service delivery, ideally within APAC.
• Strong expertise in SLA management, process standardization, and HR technology (HRIS, ATS).
• Excellent communication skills in English (C1 level required).
• Executive-level stakeholder management and ability to influence across regions.

Culture & Benefits

• Leadership role in a global, matrix organization with direct impact on business outcomes.
• Transformation-driven environment focused on digitalization and continuous improvement.
• Competitive executive compensation and benefits package.
• Commitment to diversity and inclusion, including support for employee resource groups.
• Focus on accountability, data-driven decision-making, and operational excellence.